Terms of Service
Please read these terms carefully before using our services.
Last Updated: October 12, 2025
Agreement to Terms
By accessing or using the services provided by Sleepy Cow Media ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services.
Services
Sleepy Cow Media provides web design, development, SEO, branding, social media marketing, Google Ads management, and related digital marketing services. The specific services, deliverables, timelines, and pricing will be outlined in a separate agreement or proposal for each project.
Client Responsibilities
As a client, you agree to:
- Provide accurate and complete information necessary for us to deliver services
- Respond to requests for feedback and approvals in a timely manner
- Provide access to necessary systems, accounts, and materials
- Pay all fees according to the agreed payment terms
- Own or have the rights to all content you provide to us
- Comply with all applicable laws and regulations
Payment Terms
Payment terms will be specified in your project proposal or service agreement. Generally:
- A deposit may be required before work begins
- Invoices are due upon receipt unless otherwise specified
- Late payments may incur interest charges or service suspension
- All fees are non-refundable once work has commenced
- Additional work beyond the original scope will be billed separately
Intellectual Property
Client Content
You retain all rights to the content, materials, and assets you provide to us. By providing these materials, you grant us a license to use them for the purpose of delivering our services.
Deliverables
Upon full payment, you will own the final deliverables created specifically for you. However, we retain the right to use general concepts, techniques, and knowledge gained during the project. We also reserve the right to display completed work in our portfolio unless otherwise agreed.
Third-Party Assets
Some projects may include third-party assets (stock photos, fonts, plugins, etc.) that are subject to their own licensing terms. You are responsible for complying with these licenses.
Revisions and Changes
Each project includes a specified number of revision rounds. Additional revisions beyond the agreed scope may incur additional charges. Significant changes to project scope will require a new proposal and may affect timelines and costs.
Project Timelines
We will make reasonable efforts to meet agreed-upon deadlines. However, timelines are estimates and may be affected by factors including client feedback delays, scope changes, or unforeseen technical issues. We are not liable for delays caused by circumstances beyond our reasonable control.
Warranties and Disclaimers
We warrant that:
- Our services will be performed with reasonable skill and care
- We have the right to provide the services
- Our work will not infringe on third-party intellectual property rights
However, we do not warrant that our services will be uninterrupted, error-free, or meet all of your requirements. Our services are provided "as is" and "as available."
Limitation of Liability
To the maximum extent permitted by law, Sleepy Cow Media shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities. Our total liability for any claim arising from our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.
Termination
Either party may terminate the agreement with written notice. Upon termination, you must pay for all work completed up to the termination date. Deposits and fees for completed work are non-refundable. We reserve the right to terminate services immediately if you breach these Terms or fail to make payment.
Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of our relationship. This obligation continues after the termination of services.
Indemnification
You agree to indemnify and hold harmless Sleepy Cow Media from any claims, damages, or expenses arising from your use of our services, your content, or your violation of these Terms or applicable laws.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Iowa, United States, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the new Terms.
Contact Information
If you have any questions about these Terms, please contact us at:
Sleepy Cow Media
Dubuque, Iowa
Email: info@sleepycowmedia.com