Frequently Asked Questions

Questions? We've Got Answers.

Here are the most common questions we hear from business owners about building and maintaining a professional website.

General Website Questions

Website pricing starts at $1,400 for a simple 5-page site and goes up from there based on exactly what's needed for your project. Every business has different requirements—some need more pages, custom features, e-commerce, or advanced integrations. We also have flexible payment plans to help you get what you need without the financial stress.

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Typically, a professional website takes 2-6 weeks from start to launch, depending on complexity. Starter sites: 2-3 weeks, Business sites: 4-6 weeks, E-commerce: 6-10 weeks. We pride ourselves on efficient turnarounds and will give you a clear timeline during planning.

Absolutely! Every website we build is fully responsive and mobile-optimized from day one. With over 60% of web traffic coming from mobile devices, we ensure your site looks great and functions perfectly on all screen sizes—phones, tablets, and desktops.

Yes! We build websites with user-friendly content management systems (CMS) that let you make updates without any coding knowledge. We'll train you on how to add blog posts, update photos, change text, and more. And if you ever need help, we're just a call away.

SEO is built into every website we create. We optimize your site structure, speed, mobile experience, and content to help you rank better in search results. We also offer ongoing SEO services including local search optimization, content strategy, and technical improvements to keep you competitive.

Yes, you own everything. Your domain name, website files, content, and images all belong to you. We believe in transparency and giving our clients complete ownership of their digital assets. You're never locked into working with us—though we hope you'll want to!

Definitely! Many of our clients come to us with outdated websites that need a modern refresh. We'll analyze your current site, discuss what's working and what isn't, and create a redesign that improves both aesthetics and performance while preserving your SEO value and brand recognition. Most redesigns run 60-80% of a new build cost.

Support & Maintenance

Launch day is just the beginning! We provide ongoing support through Sleepy Cow SiteCare, our all-inclusive maintenance plan at $175/month. First month is FREE, no contracts, cancel anytime. We're here to help your website grow with your business, whether that means adding new features or scaling for more traffic.

SiteCare ($175/month, first month FREE) includes: security updates & backups, monthly maintenance & fixes, small visual & design updates (button colors, images, phone numbers), SEO reporting & monitoring, content posting options, and 24/7 monitoring. You get direct access to me—not a help desk. Small changes are included, not billed hourly. Optional SiteGround hosting for $25/mo.

We're always here to help! Many clients choose Sleepy Cow SiteCare ($175/month, first month FREE) for peace of mind. You get direct access, no ticket numbers, and small design changes are included (not billed hourly). Need to update a button color, swap photos, or change your phone number? Text me the details and it's live in 20 minutes. Or we're available for one-off updates and projects as needed.

If your site is down, it jumps the line. With Sleepy Cow SiteCare, your site is monitored 24/7. If something breaks at 2 AM, it gets fixed before your first customer visits at 8 AM. You sleep better. We handle the tech. That's the deal. Emergency support, daily backups, SSL, firewall, and malware monitoring are all included.

Content & Design

We're flexible! If you have existing content and images, great—we'll work with what you have. If not, we can help you create compelling copy ($200/page with SEO included) and source professional stock photos (included). We guide you through the entire process to ensure your website truly represents your brand.

We use the right tool for the job: WordPress for flexible, easy-to-update sites; Webflow for visual control; Framer for fast, slick, interactive sites; Custom (React/Next.js on Vercel) for special requirements; and Shopify for e-commerce that just works. No Wix/Squarespace builds.

Yes! Branding packages include logo, colors, typography, brand guidelines, and collateral. Often bundled with a website for better value.

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E-commerce Questions

Absolutely. WordPress combined with WooCommerce is one of the best platforms for e-commerce. It's flexible, you own everything, there are zero transaction fees, and you're not locked into a single platform's ecosystem. We build most e-commerce sites on WooCommerce unless you need something truly custom.

WooCommerce is a powerful and customizable WordPress plugin that turns your site into a fully functional online store. We recommend it because you own everything — no monthly platform fees, no transaction cuts, complete control over design and functionality. It's also got thousands of extensions and integrations available.

WooCommerce supports all the major payment processors: Stripe, PayPal, Square, Authorize.Net, and many others. We typically recommend Stripe for most businesses because it's reliable, has great fraud protection, and competitive rates. But we can set up whichever gateway works best for your business.

Yes. WooCommerce has an intuitive admin panel where you can add products, upload images, set prices, manage inventory, and handle orders. We'll train you on how to use it all, and it's honestly pretty straightforward. You won't need to hire a developer every time you want to add a new product.

WooCommerce supports multiple shipping options including flat rates, free shipping, local pickup, and real-time shipping calculations with carriers like USPS, UPS, and FedEx. You can set up shipping zones, offer free shipping over certain amounts, and pretty much configure it however your business needs.

Yes. We've helped businesses move from Shopify, Squarespace, Wix, and other platforms to WooCommerce. We'll migrate your products, categories, customer data, and order history. It's more involved than starting fresh, but it's absolutely doable if you're ready to own your store instead of renting it.

For WooCommerce stores, we recommend SiteGround at $25/month. Their WordPress hosting is fast, reliable, and handles traffic spikes well. Plus, their support team actually helps when you need it. Includes SSL, daily backups, CDN, and 99.9% uptime guarantee. Combined with Sleepy Cow SiteCare ($175/month, first month FREE), you get complete hosting and maintenance for $200/month total.

Most likely, yes. WooCommerce has integrations with QuickBooks, Xero, FreshBooks, and most other accounting platforms. We can also connect to email marketing tools like Mailchimp or Klaviyo, inventory management systems, and CRM platforms. If there's a business tool you rely on, there's probably a way to connect it to your online store.

Landing Pages

A full website has multiple pages, navigation menus, and serves as your complete online presence. A landing page is a single, focused page with one specific goal — no navigation, no distractions, just a clear call-to-action. Landing pages are designed for campaign traffic (ads, emails, social posts) where you want to convert visitors to one specific action.

Use a landing page whenever you're running a specific campaign with a specific goal. Running Google Ads for a new service? Landing page. Promoting an ebook download? Landing page. Hosting a webinar? Landing page. If you're paying for traffic or have a focused offer, a dedicated landing page will convert significantly better than your homepage.

Most landing page designs are delivered within 3-5 business days after you submit your request with all the necessary info (campaign goals, copy, images, brand assets). Custom projects with development typically take 1-2 weeks from start to finish. Rush projects can be accommodated for an additional fee.

Nope. Landing pages can exist completely independently of your main website. In fact, many businesses launch landing pages before they even have a full website — especially for pre-launch product campaigns or validating new service offerings. You can host a landing page on its own domain or subdomain without needing an entire website.

Process & Pricing

We start with discovery and strategy (15-min call), then move to proposal (2-3 days), design mockups (1-2 weeks), development and testing (2-4 weeks), and finally launch with training (1 week). You'll be involved at each stage with opportunities for feedback and 2-3 revision rounds.

Yes, we offer flexible payment plans for larger projects. Typical structure: 30-50% deposit upfront, then remainder divided into milestones or monthly payments. We accept ACH and credit cards through our secure invoicing system.

No surprises. You'll see what's included and what's extra (domain ~$15/yr, optional SiteGround hosting $25/mo, any premium plugins, extra pages at $200 each, and optional Sleepy Cow SiteCare maintenance at $175/mo with first month FREE). Everything is outlined clearly in the proposal.

We track leads, calls, forms, traffic, conversion rates, and revenue impact. We set up Google Analytics 4, conversion tracking, dashboards, and goals so the numbers actually inform decisions. Then we iterate based on data, not vibes.

Still Have Questions?

We'd love to chat about your project! Get in touch and we'll answer any questions you have.